2+ day, 14+ hour ago   (884+ words) One implication of this progress is that pharma companies are using AI to unlock potential treatments for smaller and smaller patient populations, as in for rarer diseases and conditions that traditionally would not be a priority. Indeed, over the past…...

1+ week, 4+ day ago   (909+ words) Empathy is too often considered a nice-to-have “soft” skill when hiring and training customer service professionals. But when your agents pick up the phone or join a chat, it’s because something has gone wrong for a customer. Offering them empathy…...

1+ week, 2+ day ago   (658+ words) Kozlova's experience suggests that even highly technical industries are shaped by human relationships and communication. How Empathy Is Influencing Modern Business Practices Kathrin Kozlova on why emotional intelligence is becoming an increasingly important consideration in business. Kathrin Kozlova has spent…...

3+ day, 1+ hour ago   (279+ words) Leaders need creativity to innovate, grow, and adapt to fast-paced changes in the business world spurred by rapidly evolving technologies such as AI. As scholars note, however, creativity embeds inherent tensions between introducing something radical and novel while also being…...

1+ day, 6+ hour ago   (734+ words) Austin: I’m happy to announce that Caroline Ellison has accepted a role at Manifund, to develop our funding platform and research how to effectively direct philanthropic dollars. In fact, she started a work trial on July 13, which converted to a…...

23+ hour, 16+ min ago   (797+ words) Imagine a company spends months developing a new marketing campaign. The audience is researched. The messaging is tested. The visuals are carefully selected. The media strategy is mapped out. Every word of the campaign is designed with a particular consumer…...

1+ day, 5+ hour ago   (258+ words) The physics and operational economics of geothermal have been proven for over a century, but implementation has been stymied by high drilling and installation costs. Dig's compact, modular rig was built to solve those challenges, specifically. The project at Suffolk’s…...

1+ day, 10+ hour ago   (469+ words) The U.S. Department of Energy launched its Geothermal Center of Excellence at an in-person event hosted at the National Laboratory of the Rockies (NLR) campus in Golden, Colorado, bringing together DOE leadership and staff, NLR and National Energy Technology Laboratory (NETL)…...

1+ day, 1+ hour ago   (65+ words) Continue reading on Medium » Emotional Intelligence Quote Of The Week: What A Whale Biologist Can Teach Us About Managing People This week's emotional intelligence quote, from whale biologist Roger Payne: the observant employees on your team already… Written by Matthew…...

3+ day, 7+ hour ago   (840+ words) Vlada Grebenykova CMO | Enterprise GTM & Commercial Growth | Building Repeatable Revenue Engines for Technically Complex Scale-ups ​AI has made marketing faster, but speed alone is not the advantage. The real advantage is how quickly a company can move from signal to…...